Tales from The Bay: Part 2

So its Monday and I've already taken back those 6 pieces of (used)luggage in the picture. Over $1200 bucks refunded to 2 different customers.

The black luggage on the left was from a customer who bought 5 pieces of that luggage over a year ago. Someone on the weekend gave the ok to take them back because she "wasn't satisfied with them". Not only did she get to return all 5 pieces from over a freaking year ago, the moron who took back the first 3 pieces(on the weekend) refunded her them at full price(129.97 a bag) Yet she had like 2 seperate 10% discounts(which works out to like 105 a bag). So this lady got to use 5 pieces of luggage for a year and then return them for more then she paid. Crazy.

The luggage on the right was from this old couple who used the luggage once and decided to return it because the the front had some minor stains on it from travelling. They didn't even take the luggage on an airplane yet, all they took it on was a cruise. The luggage is perfectly fine except for the few stains on it, which of course is understandable because its like a bright silver colour and obviously dirt is going to show really easily on that colour. But of course they complained to a manager and said something like "oh the luggage looks like its 10 years old now" and without even coming to look at the luggage, the manager gave the ok to give them a full refund.

Note to self: if I ever buy luggage, buy it from The Bay and just return it after my trip